What does the acronym LEAPS stand for in assertive communication techniques?

LEAPS is a communication technique designed to foster effective dialogue and assertive communication. The acronym stands for Listen, Emphasize, Ask, Paraphrase, Summarize.

Listening is foundational as it demonstrates respect for the other person's perspective and allows you to gather important information. Emphasizing involves acknowledging feelings or key points that are significant to the other person, strengthening the connection between the communicator and the recipient. Asking encourages interaction and ensures understanding, inviting the other person to share their thoughts and feelings. Paraphrasing offers a way to confirm that you understand their message correctly, while summarizing brings together the key points of the conversation, ensuring clarity and shared understanding.

This technique is particularly effective in challenging or conflict situations, as it promotes collaboration and reduces the potential for misunderstandings. Each component serves a distinct purpose in facilitating open and productive communication, which is essential for effective code enforcement and interaction in various scenarios.